Your privacy, our responsibility
Privacy Policy
Clinique RP | Medical Aesthetics
Protection of Your Information
Clinique RP places great importance on protecting your personal information. In accordance with Quebec’s Bill 25 (Act to modernize legislative provisions regarding the protection of personal information), this policy aims to inform you transparently about how we collect, use, store, and protect your personal information. By using our website or our services, you agree to the practices described in this policy.
1. Person Responsible for Personal Information Protection
Clinique RP is responsible for the protection of the personal information it holds.
Designated Officer:
Roxane Bossé
Founder – Medical Aesthetic Practitioner
Contact Information:
Clinique RP
506 av. Saint-Alphonse
Saint-Bruno-Lac-Saint-Jean, Quebec G0W 2L0
Phone: 418-944-8895
Email: clinique_rp@outlook.com
For any questions, requests for access, correction, or withdrawal of consent regarding your personal information, you may contact us using the information above.
2. Personal Information Collected
We collect only the personal information necessary to provide our medical-aesthetic services and manage our relationship with you, including:
Full name
Contact information (phone number, email address, postal address)
Information required to schedule appointments
Relevant medical information related to the services provided, with your consent
Payment information (securely processed by external providers)
Browsing data on our website (cookies, IP address, browser type)
3. Collection Methods
Your personal information may be collected through the following methods:
Contact or appointment forms
Communications by phone, email, or in person
Consultation questionnaires
Website cookies during your navigation
4. Use of Personal Information
Collected personal information is used exclusively to:
Provide, personalize, and secure medical-aesthetic treatments
Ensure professional follow-up tailored to your situation
Manage appointments, patient records, and billing
Communicate with you (confirmations, follow-ups, relevant information)
Improve our website and user experience
Comply with legal and professional obligations
5. Consent
Clinique RP collects, uses, and discloses your personal information with your consent, except where otherwise permitted or required by law.
You may withdraw your consent at any time, subject to certain legal obligations, by contacting us.
6. Retention and Security of Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information against loss, theft, unauthorized access, or misuse.
Information is retained only for as long as necessary for the purposes for which it was collected, in accordance with applicable laws and regulations.
7. Disclosure to Third Parties
Your personal information may be disclosed to third parties only when necessary, including:
Technology service providers (appointment scheduling, hosting, payment processing)
Healthcare professionals involved in your care
Regulatory authorities, when required by law
In all cases, Clinique RP ensures that these third parties provide adequate safeguards for the protection of personal information.
8. Cookies
Our website uses cookies to improve your browsing experience and analyze site usage.
You can configure your browser to refuse cookies or be notified of their use. However, some website features may be limited.
9. Your Rights
Under Quebec’s Bill 25, you have the following rights:
Right of access to your personal information
Right to correct inaccurate or incomplete information
Right to withdraw your consent
Right to data portability, where applicable
All requests must be made in writing and will be processed within the timeframes required by law.
10. Privacy Incident
In the event of a privacy incident presenting a risk of serious harm, Clinique RP commits to:
Take necessary measures to limit the impact
Notify the Quebec Access to Information Commission when required
Inform affected individuals, in accordance with the law
11. Policy Updates
This policy may be updated at any time to reflect legislative changes or internal practices. The most recent version will always be available on our website.
Last updated: January 6, 2026